{"id":7363,"date":"2023-06-25T01:54:17","date_gmt":"2023-06-24T22:54:17","guid":{"rendered":"https:\/\/global.tab-tv.com\/ro\/?p=7363"},"modified":"2023-06-25T01:54:19","modified_gmt":"2023-06-24T22:54:19","slug":"cum-se-repara-modulul-de-incredere-al-platformei-computerului-dvs-a-functionat-defectuos","status":"publish","type":"post","link":"https:\/\/global.tab-tv.com\/ro\/cum-se-repara-modulul-de-incredere-al-platformei-computerului-dvs-a-functionat-defectuos\/","title":{"rendered":"Cum se repar\u0103 &#8216;Modulul de \u00eencredere al platformei computerului dvs. a func\u021bionat defectuos&#8217;"},"content":{"rendered":"\n<p>Modulul de platform\u0103 de \u00eencredere (TPM) al computerului dumneavoastr\u0103 este o component\u0103 hardware care asigur\u0103 stocarea securizat\u0103 a datelor critice, cum ar fi cheile de criptare, parolele \u0219i certificatele digitale. TPM este o component\u0103 crucial\u0103 a computerelor moderne. Acesta ofer\u0103 func\u021bii de securitate bazate pe hardware pentru a v\u0103 proteja calculatorul \u0219i datele acestuia de diverse amenin\u021b\u0103ri, cum ar fi pirateria informatic\u0103, programele malware \u0219i accesul neautorizat. Cu toate acestea, este posibil ca uneori s\u0103 \u00eent\u00e2lni\u021bi mesajul de eroare &#8222;Modulul de \u00eencredere al platformei computerului dvs. a func\u021bionat defectuos&#8221;, ceea ce poate cauza probleme de securitate semnificative.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a><strong>De ce s-ar putea s\u0103 apar\u0103 eroarea &#8222;Modulul platformei de \u00eencredere al computerului dvs. a func\u021bionat defectuos&#8221;<\/strong><\/h2>\n\n\n\n<p>Mesajul de eroare &#8222;Modulul platformei de \u00eencredere al computerului dumneavoastr\u0103 a func\u021bionat defectuos&#8221; poate ap\u0103rea din mai multe motive. Iat\u0103 c\u00e2teva dintre cele mai frecvente motive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Probleme legate de firmware<\/strong>: TPM este o component\u0103 hardware care se bazeaz\u0103 pe firmware pentru a func\u021biona. \u00cen cazul \u00een care firmware-ul este dep\u0103\u0219it sau corupt, acesta poate cauza func\u021bionarea defectuoas\u0103 a TPM. \u00cen astfel de cazuri, este posibil ca TPM s\u0103 nu poat\u0103 oferi caracteristicile de securitate necesare, iar sistemul de operare s\u0103 nu poat\u0103 comunica corect cu TPM.<\/li>\n\n\n\n<li><strong>Probleme legate de BIOS<\/strong>: TPM este adesea integrat \u00een placa de baz\u0103 a computerului, iar func\u021biile sale sunt controlate prin BIOS. \u00cen cazul \u00een care exist\u0103 probleme cu BIOS, cum ar fi set\u0103ri incorecte sau firmware \u00eenvechit, TPM poate cauza func\u021bionarea defectuoas\u0103 a acestuia.<\/li>\n\n\n\n<li><strong>Probleme hardware<\/strong>: TPM este o component\u0103 hardware \u0219i, ca orice component\u0103 hardware, poate ceda din diverse motive, cum ar fi deteriorarea fizic\u0103 sau defectele de fabrica\u021bie. \u00cen astfel de cazuri, este posibil ca TPM s\u0103 nu poat\u0103 func\u021biona corect, provoc\u00e2nd mesajul de eroare.<\/li>\n\n\n\n<li><strong>Infec\u021bie cu malware sau virus<\/strong>: Programele malware sau viru\u0219ii pot infecta TPM \u0219i pot cauza func\u021bionarea defectuoas\u0103 a acestuia. \u00cen astfel de cazuri, este posibil ca TPM s\u0103 nu poat\u0103 oferi caracteristicile de securitate necesare, iar sistemul de operare s\u0103 nu poat\u0103 comunica corect cu TPM.<\/li>\n<\/ul>\n\n\n\n<p>Pe scurt, mesajul de eroare &#8222;Modulul de \u00eencredere al platformei computerului dvs. a func\u021bionat defectuos&#8221; poate ap\u0103rea din diverse motive, cum ar fi probleme de firmware, probleme de BIOS, probleme hardware, malware sau infec\u021bii cu viru\u0219i. Este esen\u021bial s\u0103 identifica\u021bi cauza principal\u0103 a problemei pentru a o remedia corect.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a><strong>Ce trebuie s\u0103 face\u021bi pentru a remedia problema &#8222;Modulul de \u00eencredere al platformei computerului dvs. a func\u021bionat defectuos&#8221;<\/strong><\/h2>\n\n\n\n<p>Eroarea &#8222;Modulul platformei de \u00eencredere al computerului dvs. a func\u021bionat defectuos&#8221; apare adesea atunci c\u00e2nd face\u021bi upgrade de la Windows 10 la Windows 11 sau c\u00e2nd \u00eencerca\u021bi s\u0103 activa\u021bi abonamentul Microsoft 365. Din acest motiv, toate solu\u021biile pe care vi le voi prezenta \u00een continuare sunt legate de modulul TPM \u0219i de serviciile Microsoft.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>Reseta\u021bi Microsoft 365<\/strong><\/h3>\n\n\n\n<p>Resetarea codului de activare Microsoft 365 poate fi necesar\u0103 dac\u0103 \u00eent\u00e2mpina\u021bi eroarea &#8222;Your computer&#8217;s trusted platform module has malfunctioned&#8221; (Modulul de \u00eencredere al platformei computerului dvs. a func\u021bionat defectuos) \u00een timpul activ\u0103rii sau utiliz\u0103rii abonamentului Microsoft 365. Iat\u0103 cum \u00eel pute\u021bi utiliza:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vizita\u021bi site-ul web Microsoft \u0219i desc\u0103rca\u021bi instrumentul <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f#ID0ED6=Office\"><strong>Support and Recovery Assistant.<\/strong><\/a><\/li>\n\n\n\n<li>Odat\u0103 desc\u0103rcat, rula\u021bi fi\u0219ierul executabil \u0219i selecta\u021bi op\u021biunea <strong>&#8222;Install&#8221;.<\/strong> Acest lucru va lansa instrumentul.<\/li>\n\n\n\n<li>Din ecranul principal al instrumentului, selecta\u021bi <strong>&#8222;Office&#8221; <\/strong>\u0219i apoi face\u021bi clic pe <strong>&#8222;Next&#8221;.<\/strong> Alege\u021bi op\u021biunea corespunz\u0103toare dac\u0103 problema este specific\u0103 pentru Microsoft Teams sau Outlook.<\/li>\n\n\n\n<li><strong>Urma\u021bi instruc\u021biunile <\/strong>furnizate de instrument pentru a reseta starea de activare Microsoft 365.<\/li>\n\n\n\n<li>\u00cen cele din urm\u0103, selecta\u021bi <strong>&#8222;Restart&#8221; (Repornire) <\/strong>pentru a finaliza resetarea st\u0103rii de activare a Office.<\/li>\n<\/ul>\n\n\n\n<p>Cu ajutorul instrumentului Support and Recovery Assistant, pute\u021bi reseta cu u\u0219urin\u021b\u0103 starea actual\u0103 de activare a Office 365 \u0219i pute\u021bi reactiva aplica\u021biile Office cu o tabula rasa. Dac\u0103 v\u0103 confrunta\u021bi \u00een continuare cu probleme legate de abonamentul Office 365, lua\u021bi \u00een considerare posibilitatea de a contacta serviciul de asisten\u021b\u0103 Microsoft pentru asisten\u021b\u0103 suplimentar\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>Actualizarea firmware-ului TPM<\/strong><\/h3>\n\n\n\n<p>Dup\u0103 cum s-a men\u021bionat anterior, TPM se bazeaz\u0103 pe firmware pentru a func\u021biona corect. \u00cen cazul \u00een care firmware-ul este dep\u0103\u0219it sau corupt, acesta poate cauza func\u021bionarea defectuoas\u0103 a TPM. \u00cen astfel de cazuri, actualizarea firmware-ului poate rezolva problema. Iat\u0103 cum s\u0103 actualiza\u021bi firmware-ul TPM:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ap\u0103sa\u021bi <strong>tasta Windows + X <\/strong>\u0219i selecta\u021bi <strong>Device Manager<\/strong>.<\/li>\n\n\n\n<li>Extinde\u021bi sec\u021biunea <strong>Security Devices (Dispozitive de securitate).<\/strong><\/li>\n\n\n\n<li>Face\u021bi clic dreapta pe dispozitivul <strong>Trusted Platform Module 2.0 <\/strong>\u0219i selecta\u021bi <strong>Properties (Propriet\u0103\u021bi)<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"809\" height=\"600\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-1.webp\" alt=\"\" class=\"wp-image-7372\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-1.webp 809w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-1-300x222.webp 300w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-1-768x570.webp 768w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-1-80x60.webp 80w\" sizes=\"auto, (max-width: 809px) 100vw, 809px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Face\u021bi clic pe fila <strong>Driver <\/strong>\u0219i selecta\u021bi <strong>Update Driver<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"428\" height=\"483\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-2.webp\" alt=\"\" class=\"wp-image-7371\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-2.webp 428w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-2-266x300.webp 266w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecta\u021bi <strong>C\u0103utare automat\u0103 a driverelor<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"642\" height=\"482\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-3.webp\" alt=\"\" class=\"wp-image-7370\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-3.webp 642w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-3-300x225.webp 300w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-3-80x60.webp 80w\" sizes=\"auto, (max-width: 642px) 100vw, 642px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Urma\u021bi instruc\u021biunile <\/strong>de instalare a driverului.<\/li>\n<\/ul>\n\n\n\n<p>Re\u021bine\u021bi c\u0103 ve\u021bi avea nevoie de o conexiune la internet pentru aceast\u0103 metod\u0103. De asemenea, este posibil s\u0103 dureze c\u00e2teva minute pentru a g\u0103si \u0219i a instala driverul, iar apoi va trebui s\u0103 reporni\u021bi computerul pentru ca modific\u0103rile s\u0103 intre \u00een vigoare.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>\u0218terge\u021bi cheile TPM<\/strong><\/h3>\n\n\n\n<p>TPM poate stoca chei de securitate \u0219i certificate utilizate pentru autentificare \u0219i criptare. Uneori, cheia gre\u0219it\u0103 sau o eroare \u00een stocarea datelor cauzeaz\u0103 probleme. \u00cen acest caz, pute\u021bi \u0219terge cu u\u0219urin\u021b\u0103 modulul TPM. Iat\u0103 cum pute\u021bi \u0219terge cheile TPM:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ap\u0103sa\u021bi <strong>tasta Windows + R <\/strong>pe tastatur\u0103 pentru a deschide caseta de dialog Run. Tasta\u021bi <strong>&#8222;tpm.msc&#8221; <\/strong>\u0219i ap\u0103sa\u021bi Enter. Se va deschide Consola de gestionare TPM.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"427\" height=\"234\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-4.webp\" alt=\"\" class=\"wp-image-7369\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-4.webp 427w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-4-300x164.webp 300w\" sizes=\"auto, (max-width: 427px) 100vw, 427px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Face\u021bi clic pe op\u021biunea <strong>&#8222;Clear TPM&#8221; (\u0218terge\u021bi TPM) <\/strong>din partea dreapt\u0103 a ecranului din consol\u0103.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"737\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-5-1024x737.webp\" alt=\"\" class=\"wp-image-7368\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-5-1024x737.webp 1024w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-5-300x216.webp 300w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-5-768x553.webp 768w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-5.webp 1064w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00cen <strong>acest moment, TPM va fi cur\u0103\u021bat, iar <\/strong>toate cheile \u0219i certificatele stocate \u00een el vor fi \u0219terse. Finalizarea acestui proces poate dura c\u00e2teva minute.<\/li>\n\n\n\n<li>Dup\u0103 ce TPM este cur\u0103\u021bat, <strong>trebuie s\u0103 reporni\u021bi computerul pentru a <\/strong>finaliza procesul.<\/li>\n<\/ul>\n\n\n\n<p>Dup\u0103 repornirea computerului, este posibil s\u0103 fie necesar s\u0103 reconfigura\u021bi orice set\u0103ri legate de TPM \u00een BIOS sau \u00een firmware-ul UEFI pentru a v\u0103 asigura c\u0103 TPM este complet activat \u0219i configurat corect.<\/p>\n\n\n\n<p>Este important s\u0103 re\u021bine\u021bi c\u0103 \u0219tergerea cheilor TPM va \u0219terge toate cheile de securitate \u0219i certificatele stocate \u00een TPM, inclusiv cele utilizate pentru criptare \u0219i autentificare. Prin urmare, este posibil s\u0103 fie necesar s\u0103 introduce\u021bi din nou cheile de criptare sau s\u0103 autentifica\u021bi din nou dispozitivele dup\u0103 \u0219tergerea TPM.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>Elimina\u021bi acredit\u0103rile Microsoft Office<\/strong><\/h3>\n\n\n\n<p>Dac\u0103 \u00eent\u00e2mpina\u021bi mesajul de eroare &#8222;Your computer&#8217;s trusted platform module has malfunctioned&#8221; (Modulul de \u00eencredere al platformei computerului dumneavoastr\u0103 a func\u021bionat defectuos) \u00een timp ce utiliza\u021bi Microsoft Office, este posibil s\u0103 existe o problem\u0103 cu acredit\u0103rile Office stocate pe computerul dumneavoastr\u0103. \u00cen acest caz, eliminarea acredit\u0103rilor Microsoft Office poate ajuta la rezolvarea problemei. Iat\u0103 cum s\u0103 face\u021bi acest lucru:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ap\u0103sa\u021bi <strong>tasta Windows + R <\/strong>pe tastatur\u0103 pentru a deschide caseta de dialog Run.<\/li>\n\n\n\n<li>Scrie\u021bi <strong>&#8222;control&#8221; <\/strong>\u00een caseta de dialog \u0219i ap\u0103sa\u021bi Enter. Astfel, se va deschide panoul de control.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"427\" height=\"234\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-6.webp\" alt=\"\" class=\"wp-image-7367\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-6.webp 427w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-6-300x164.webp 300w\" sizes=\"auto, (max-width: 427px) 100vw, 427px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecta\u021bi &#8222;<strong>Conturi de utilizator<\/strong>&#8221; \u00een Panoul de control \u0219i face\u021bi clic pe <strong>&#8222;Gestiona\u021bi acredit\u0103rile&#8221;.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"947\" height=\"662\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-7.webp\" alt=\"\" class=\"wp-image-7366\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-7.webp 947w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-7-300x210.webp 300w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-7-768x537.webp 768w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-7-100x70.webp 100w\" sizes=\"auto, (max-width: 947px) 100vw, 947px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00cen Credential Manager, face\u021bi clic pe <strong>&#8222;Windows Credentials&#8221; <\/strong>\u0219i c\u0103uta\u021bi orice intrare legat\u0103 de Microsoft Office.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"947\" height=\"662\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-8.webp\" alt=\"\" class=\"wp-image-7365\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-8.webp 947w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-8-300x210.webp 300w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-8-768x537.webp 768w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-8-100x70.webp 100w\" sizes=\"auto, (max-width: 947px) 100vw, 947px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dup\u0103 ce a\u021bi localizat acredit\u0103rile Office, face\u021bi clic pe intrare pentru a o extinde, apoi face\u021bi clic pe <strong>&#8222;Remove&#8221;.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"947\" height=\"662\" src=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-9.webp\" alt=\"\" class=\"wp-image-7364\" srcset=\"https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-9.webp 947w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-9-300x210.webp 300w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-9-768x537.webp 768w, https:\/\/global.tab-tv.com\/ro\/wp-content\/uploads\/sites\/2\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-9-100x70.webp 100w\" sizes=\"auto, (max-width: 947px) 100vw, 947px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirma\u021bi c\u0103 dori\u021bi s\u0103 elimina\u021bi creden\u021bialul f\u0103c\u00e2nd clic pe <strong>&#8222;Yes&#8221; (Da) <\/strong>sau <strong>&#8222;OK&#8221;.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Dup\u0103 ce a\u021bi eliminat acredit\u0103rile Microsoft Office, reporni\u021bi calculatorul \u0219i \u00eencerca\u021bi s\u0103 lansa\u021bi din nou Office. Acest lucru ar trebui s\u0103 rezolve eroarea &#8222;Your computer&#8217;s trusted platform module has malfunctioned&#8221;.<\/p>\n\n\n\n<p>Este important de re\u021binut c\u0103, dac\u0103 elimina\u021bi acredit\u0103rile Microsoft Office, ve\u021bi ie\u0219i din Office \u0219i va trebui s\u0103 v\u0103 conecta\u021bi din nou folosind acredit\u0103rile contului Microsoft pentru a continua s\u0103 utiliza\u021bi aplica\u021biile Office.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>Scana\u021bi-v\u0103 calculatorul pentru viru\u0219i<\/strong><\/h3>\n\n\n\n<p>O cauz\u0103 poten\u021bial\u0103 a erorii &#8222;Your computer&#8217;s trusted platform module has malfunctioned&#8221; (Modulul de \u00eencredere al platformei computerului dvs. a func\u021bionat defectuos) este un virus sau o infec\u021bie cu malware pe computer. Viru\u0219ii \u0219i programele malware pot interfera cu func\u021biile de securitate ale computerului dumneavoastr\u0103, inclusiv cu modulul platformei de \u00eencredere (TPM), \u0219i pot cauza diverse probleme. Scanarea computerului dumneavoastr\u0103 pentru viru\u0219i \u0219i programe malware poate ajuta la identificarea \u0219i eliminarea oric\u0103rui software mali\u021bios care cauzeaz\u0103 mesajul de eroare. Pentru aceasta, pute\u021bi utiliza orice software antivirus instalat pe computerul dumneavoastr\u0103.<\/p>\n\n\n\n<p>Este important s\u0103 re\u021bine\u021bi c\u0103, de\u0219i software-ul antivirus poate ajuta la detectarea \u0219i eliminarea viru\u0219ilor \u0219i a programelor malware, acesta nu este infailibil. Unii viru\u0219i \u0219i programe malware pot fi concepute pentru a evita detectarea de c\u0103tre software-ul antivirus, a\u0219a c\u0103 este important s\u0103 practica\u021bi obiceiuri de navigare sigure \u0219i s\u0103 fi\u021bi precau\u021bi atunci c\u00e2nd deschide\u021bi ata\u0219amente de e-mail sau desc\u0103rca\u021bi fi\u0219iere de pe internet. Scanarea regulat\u0103 a computerului pentru viru\u0219i \u0219i programe malware este o bun\u0103 practic\u0103 pentru a v\u0103 ajuta s\u0103 v\u0103 p\u0103stra\u021bi computerul \u00een siguran\u021b\u0103 \u0219i s\u0103 preveni\u021bi probleme precum mesajul de eroare &#8222;Your computer&#8217;s trusted platform module has malfunctioned&#8221; (Modulul de \u00eencredere al platformei computerului dvs. a func\u021bionat defectuos).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>\u00cencerca\u021bi s\u0103 dezactiva\u021bi software-ul antivirus<\/strong><\/h3>\n\n\n\n<p>\u00cen general, nu se recomand\u0103 dezactivarea software-ului antivirus, deoarece acesta este esen\u021bial pentru a v\u0103 proteja calculatorul de viru\u0219i \u0219i programe malware. Cu toate acestea, \u00een unele cazuri, software-ul antivirus poate interfera cu anumite func\u021bii ale sistemului, cum ar fi Trusted Platform Module (TPM), \u0219i poate cauza mesajul de eroare &#8222;Your computer&#8217;s trusted platform module has malfunctioned&#8221; (Modulul de \u00eencredere al platformei computerului a func\u021bionat defectuos). \u00cen astfel de cazuri, dezactivarea temporar\u0103 a software-ului antivirus poate ajuta la rezolvarea problemei.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>Contacta\u021bi asisten\u021ba Microsoft<\/strong><\/h3>\n\n\n\n<p>Dac\u0103 a\u021bi \u00eencercat toate solu\u021biile posibile pentru a remedia eroarea &#8222;Your computer&#8217;s trusted platform module has malfunctioned&#8221; (Modulul de \u00eencredere al platformei computerului a func\u021bionat defectuos) \u0219i tot nu pute\u021bi rezolva problema, cea mai bun\u0103 op\u021biune ar putea fi contactarea serviciului de asisten\u021b\u0103 Microsoft. Asisten\u021ba Microsoft v\u0103 poate oferi \u00eendrumare \u0219i asisten\u021b\u0103 suplimentar\u0103 pentru rezolvarea problemei.<\/p>\n\n\n\n<p>Este important s\u0103 re\u021bine\u021bi c\u0103, dac\u0103 contacta\u021bi serviciul de asisten\u021b\u0103 Microsoft, este posibil s\u0103 pl\u0103ti\u021bi o tax\u0103 \u00een cazul \u00een care produsul dvs. nu mai este acoperit de garan\u021bie sau dac\u0103 problema nu este acoperit\u0103 de politicile de asisten\u021b\u0103 Microsoft. Cu toate acestea, dac\u0103 ave\u021bi un abonament sau o garan\u021bie valabil\u0103, este posibil ca asisten\u021ba Microsoft s\u0103 v\u0103 poat\u0103 oferi asisten\u021b\u0103 gratuit\u0103.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Modulul de platform\u0103 de \u00eencredere (TPM) al computerului dumneavoastr\u0103 este o component\u0103 hardware care asigur\u0103 stocarea securizat\u0103 a datelor critice, cum ar fi cheile de criptare, parolele \u0219i certificatele digitale. TPM este o component\u0103 crucial\u0103 a computerelor moderne. Acesta ofer\u0103 func\u021bii de securitate bazate pe hardware pentru a v\u0103 proteja calculatorul \u0219i datele acestuia de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7373,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2],"tags":[43],"class_list":{"0":"post-7363","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ghiduri","8":"tag-windows"},"_links":{"self":[{"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/posts\/7363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/comments?post=7363"}],"version-history":[{"count":1,"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/posts\/7363\/revisions"}],"predecessor-version":[{"id":7374,"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/posts\/7363\/revisions\/7374"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/media\/7373"}],"wp:attachment":[{"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/media?parent=7363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/categories?post=7363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/global.tab-tv.com\/ro\/wp-json\/wp\/v2\/tags?post=7363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}