Netflix poskytuje streamovanie videa na po\u017eiadanie a funguje na mnoh\u00fdch platform\u00e1ch \u2013 telev\u00edzoroch, streamovac\u00edch zariadeniach, telef\u00f3noch a be\u017en\u00fdch prehliada\u010doch. Ako pri ka\u017edom streamovacom programe m\u00f4\u017eu nasta\u0165 probl\u00e9my, ktor\u00e9 sa prejavia ako \u010dierna obrazovka, zamrznutie aplik\u00e1cie na ur\u010ditom mieste, napr\u00edklad na logu, alebo zobrazenie ur\u010ditej chyby. V tomto \u010dl\u00e1nku som zozbieral v\u0161etky mo\u017en\u00e9 chyby, ktor\u00e9 m\u00f4\u017eete vidie\u0165 na svojom telev\u00edzore, po\u010d\u00edta\u010di alebo telef\u00f3ne.<\/p>\n\n\n\n
Bez oh\u013eadu na to, ak\u00e9 chyby sa vyskytn\u00fa, najlep\u0161\u00edm rie\u0161en\u00edm je re\u0161tartova\u0165 zariadenie, na ktorom pou\u017e\u00edvate Netflix, re\u0161tartova\u0165 telev\u00edzor alebo zariadenie. Ak pou\u017e\u00edvate aplik\u00e1ciu na telef\u00f3ne alebo po\u010d\u00edta\u010di, re\u0161tartujte aplik\u00e1ciu. Ak aj po re\u0161tartovan\u00ed na\u010falej vid\u00edte chybu, pozrite si tabu\u013eku ni\u017e\u0161ie, aby ste ur\u010dili povahu chyby.<\/p>\n\n\n\n
| K\u00f3d chyby<\/th> | Popis<\/th> | Mo\u017en\u00e9 pr\u00ed\u010diny<\/th> | Opravy<\/th><\/tr><\/thead> |
|---|---|---|---|
| (-12)<\/td> | Probl\u00e9m s internetov\u00fdm pripojen\u00edm. Va\u0161e internetov\u00e9 pripojenie nefunguje spr\u00e1vne.<\/td> | Probl\u00e9my s pripojen\u00edm, nestabilita Wi-Fi.<\/td> | Skontrolujte, \u010di in\u00e9 zariadenia\/aplik\u00e1cie m\u00f4\u017eu pripoji\u0165 k internetu a vyrie\u0161te probl\u00e9m s pripojen\u00edm.<\/td><\/tr> |
| (-1001)<\/td> | Zariadenie sa nem\u00f4\u017ee pripoji\u0165 k Netflix slu\u017ebe.<\/td> | Probl\u00e9my s pripojen\u00edm zariadenia.<\/td> | Sk\u00faste in\u00e9 zariadenie, skontrolujte internetov\u00e9 pripojenie alebo skontrolujte stav slu\u017eby Netflix.<\/td><\/tr> |
| (-1014)<\/td> | Aplik\u00e1cia Netflix potrebuje obnovi\u0165 \u00fadaje.<\/td> | Po\u0161koden\u00e9 \u00fadaje aplik\u00e1cie.<\/td> | Odhl\u00e1ste sa z Netflixu a prihl\u00e1ste sa znova.<\/td><\/tr> |
| 117<\/td> | Po\u0161koden\u00e9 \u00fadaje v aplik\u00e1cii Netflix.<\/td> | Po\u0161koden\u00e9 \u00fadaje aplik\u00e1cie.<\/td> | Odin\u0161talujte a znova nain\u0161talujte aplik\u00e1ciu Netflix.<\/td><\/tr> |
| 1001, 10002<\/td> | \u00dadaje zariadenia musia by\u0165 obnoven\u00e9 (iPhone\/iPad).<\/td> | Zastaran\u00e9 alebo po\u0161koden\u00e9 \u00fadaje zariadenia.<\/td> | Re\u0161tartujte zariadenie, znovu nain\u0161talujte aplik\u00e1ciu a aktualizujte iOS\/iPadOS.<\/td><\/tr> |
| 1003<\/td> | Zastaran\u00e9 aplik\u00e1cie alebo \u00fadaje.<\/td> | Zastaran\u00e9 \u00fadaje aplik\u00e1cie alebo zariadenia.<\/td> | Aktualizujte softv\u00e9r zariadenia a aplik\u00e1ciu Netflix alebo ju znova nain\u0161talujte.<\/td><\/tr> |
| 1018<\/td> | Potrebn\u00e9 obnovenie vyrovn\u00e1vacej pam\u00e4te aplik\u00e1cie (Android).<\/td> | Probl\u00e9m s vyrovn\u00e1vacou pam\u00e4\u0165ou aplik\u00e1cie.<\/td> | Re\u0161tartujte zariadenie, vyma\u017ete vyrovn\u00e1vaciu pam\u00e4\u0165 Netflixu alebo znova nain\u0161talujte aplik\u00e1ciu.<\/td><\/tr> |
| 1044<\/td> | Nepodporovan\u00e9 zariadenie (Telev\u00edzory, set-top boxy, Android a \u010fal\u0161ie).<\/td> | Inkompatibilita zariadenia s Netflixom.<\/td> | Re\u0161tartujte zariadenie, znova nain\u0161talujte Netflix alebo prejdite na podporovan\u00e9 zariadenie.<\/td><\/tr> |
| C7111-5095, F7111-5095<\/td> | Probl\u00e9m s \u00fa\u010dtom (napr. pou\u017e\u00edvanie Netflixu v inej krajine alebo prostredn\u00edctvom tret\u00edch str\u00e1n).<\/td> | Nezhoda regi\u00f3nu \u00fa\u010dtu alebo probl\u00e9m s predplatn\u00fdm.<\/td> | Kontaktujte podporu Netflixu pre pomoc.<\/td><\/tr> |
| DLS.101<\/td> | Probl\u00e9m s stiahnut\u00fdm obsahom (Android).<\/td> | Po\u0161koden\u00fd stiahnut\u00fd obsah.<\/td> | Odstr\u00e1\u0148te a znova stiahnite probl\u00e9mov\u00fd obsah.<\/td><\/tr> |
| E101<\/td> | Probl\u00e9m s met\u00f3dou platby.<\/td> | Probl\u00e9m s met\u00f3dou platby.<\/td> | Aktualizujte met\u00f3du platby alebo kontaktujte poskytovate\u013ea.<\/td><\/tr> |
| M7353-5101<\/td> | Roz\u0161\u00edrenie prehliada\u010da br\u00e1ni Netflixu.<\/td> | Roz\u0161\u00edrenia prehliada\u010da alebo zastaran\u00fd prehliada\u010d.<\/td> | Aktualizujte prehliada\u010d, re\u0161tartujte po\u010d\u00edta\u010d alebo deaktivujte roz\u0161\u00edrenia jedno po druhom.<\/td><\/tr> |
| S7353-5101<\/td> | Inform\u00e1cie Netflixu na Macu musia by\u0165 obnoven\u00e9.<\/td> | Probl\u00e9m s \u00fadajmi aplik\u00e1cie alebo pripojen\u00edm.<\/td> | Re\u0161tartujte Mac a skontrolujte aktualiz\u00e1cie macOS.<\/td><\/tr> |
| S7701-1003<\/td> | Safari v re\u017eime inkognita (iPad\/Mac).<\/td> | Probl\u00e9m s nastaveniami Safari.<\/td> | Pou\u017eite neinkognito Safari okno a prihl\u00e1ste sa do Netflixu.<\/td><\/tr> |
| tvq-pb-101 (E104, 1.10.5005)<\/td> | Nepodporovan\u00e9 zariadenie pre streamovanie Netflixu.<\/td> | Probl\u00e9m s kompatibilitou zariadenia.<\/td> | Kontaktujte v\u00fdrobcu alebo prejdite na podporovan\u00e9 zariadenie.<\/td><\/tr> |
| NW-2-5<\/td> | Probl\u00e9m s internetov\u00fdm pripojen\u00edm.<\/td> | Nestabilita Wi-Fi alebo probl\u00e9my s routerom.<\/td> | Re\u0161tartujte router, skontrolujte v\u00fdpadky siete, zlep\u0161ite sign\u00e1l Wi-Fi.<\/td><\/tr> |
| UI-800-3<\/td> | Po\u0161koden\u00e9 \u00fadaje aplik\u00e1cie.<\/td> | Po\u0161koden\u00e9 alebo zastaran\u00e9 \u00fadaje aplik\u00e1cie.<\/td> | Vyma\u017ete \u00fadaje aplik\u00e1cie Netflix alebo ju znova nain\u0161talujte.<\/td><\/tr> |
| 100<\/td> | Probl\u00e9m so zastaranou aplik\u00e1ciou alebo serverom.<\/td> | Probl\u00e9m zo strany servera alebo zastaran\u00e1 aplik\u00e1cia.<\/td> | Aktualizujte aplik\u00e1ciu Netflix alebo skontrolujte stav servera v Pomocnom centre Netflix.<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":" Netflix poskytuje streamovanie videa na po\u017eiadanie a funguje na mnoh\u00fdch platform\u00e1ch \u2013 telev\u00edzoroch, streamovac\u00edch zariadeniach, telef\u00f3noch a be\u017en\u00fdch prehliada\u010doch. Ako pri ka\u017edom streamovacom programe m\u00f4\u017eu nasta\u0165 probl\u00e9my, ktor\u00e9 sa prejavia ako \u010dierna obrazovka, zamrznutie aplik\u00e1cie na ur\u010ditom mieste, napr\u00edklad na logu, alebo zobrazenie ur\u010ditej chyby. V tomto \u010dl\u00e1nku som zozbieral v\u0161etky mo\u017en\u00e9 chyby, ktor\u00e9 m\u00f4\u017eete […]<\/p>\n","protected":false},"author":1,"featured_media":12226,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[15,14],"tags":[16],"class_list":{"0":"post-12107","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-netflix","8":"category-streamovanie","9":"tag-netflix"},"_links":{"self":[{"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/posts\/12107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/comments?post=12107"}],"version-history":[{"count":2,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/posts\/12107\/revisions"}],"predecessor-version":[{"id":12227,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/posts\/12107\/revisions\/12227"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/media\/12226"}],"wp:attachment":[{"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/media?parent=12107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/categories?post=12107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/tags?post=12107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}} |