Chybov\u00e9 hl\u00e1senie “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne” sa m\u00f4\u017ee vyskytn\u00fa\u0165 z viacer\u00fdch d\u00f4vodov. Tu s\u00fa uveden\u00e9 niektor\u00e9 z naj\u010dastej\u0161\u00edch d\u00f4vodov:<\/p>\n\n\n\n
- \n
- Probl\u00e9my s firmv\u00e9rom<\/strong>: TPM je hardv\u00e9rov\u00fd komponent, ktor\u00e9ho fungovanie z\u00e1vis\u00ed od firmv\u00e9ru. Ak je firmv\u00e9r zastaran\u00fd alebo po\u0161koden\u00fd, m\u00f4\u017ee to sp\u00f4sobi\u0165 nefunk\u010dnos\u0165 TPM. V tak\u00fdchto pr\u00edpadoch nemus\u00ed by\u0165 TPM schopn\u00fd poskytova\u0165 potrebn\u00e9 bezpe\u010dnostn\u00e9 funkcie a opera\u010dn\u00fd syst\u00e9m nemus\u00ed spr\u00e1vne komunikova\u0165 s TPM.<\/li>\n\n\n\n
- Probl\u00e9my so syst\u00e9mom BIOS<\/strong>: TPM je \u010dasto integrovan\u00fd na z\u00e1kladnej doske po\u010d\u00edta\u010da a jeho funkcie s\u00fa riaden\u00e9 prostredn\u00edctvom BIOS-u. Ak sa vyskytn\u00fa probl\u00e9my so syst\u00e9mom BIOS, napr\u00edklad nespr\u00e1vne nastavenia alebo zastaran\u00fd firmv\u00e9r, m\u00f4\u017ee to sp\u00f4sobi\u0165 nefunk\u010dnos\u0165 \u010dipu TPM.<\/li>\n\n\n\n
- Probl\u00e9my s hardv\u00e9rom<\/strong>: TPM je hardv\u00e9rov\u00fd komponent a ako ka\u017ed\u00fd hardv\u00e9r m\u00f4\u017ee zlyha\u0165 z r\u00f4znych d\u00f4vodov, napr\u00edklad v d\u00f4sledku fyzick\u00e9ho po\u0161kodenia alebo v\u00fdrobn\u00fdch ch\u00fdb. V tak\u00fdchto pr\u00edpadoch nemus\u00ed TPM fungova\u0165 spr\u00e1vne, \u010do sp\u00f4sob\u00ed chybov\u00e9 hl\u00e1senie.<\/li>\n\n\n\n
- Infikovanie \u0161kodliv\u00fdm softv\u00e9rom alebo v\u00edrusom<\/strong>: Malware alebo v\u00edrusy m\u00f4\u017eu infikova\u0165 TPM a sp\u00f4sobi\u0165 jeho nefunk\u010dnos\u0165. V tak\u00fdchto pr\u00edpadoch TPM nemus\u00ed by\u0165 schopn\u00fd poskytova\u0165 potrebn\u00e9 bezpe\u010dnostn\u00e9 funkcie a opera\u010dn\u00fd syst\u00e9m nemus\u00ed spr\u00e1vne komunikova\u0165 s TPM.<\/li>\n<\/ul>\n\n\n\n
Chybov\u00e9 hl\u00e1senie “D\u00f4veryhodn\u00fd modul platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne” sa m\u00f4\u017ee vyskytn\u00fa\u0165 z r\u00f4znych d\u00f4vodov, ako s\u00fa probl\u00e9my s firmv\u00e9rom, BIOS, hardv\u00e9rom, malv\u00e9rom alebo v\u00edrusom. Na spr\u00e1vne odstr\u00e1nenie probl\u00e9mu je nevyhnutn\u00e9 identifikova\u0165 jeho hlavn\u00fa pr\u00ed\u010dinu.<\/p>\n\n\n\n
<\/a>\u010co robi\u0165, aby ste opravili hl\u00e1senie “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne”<\/strong><\/h2>\n\n\n\n
Chyba “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne” sa \u010dasto vyskytuje pri aktualiz\u00e1cii zo syst\u00e9mu Windows 10 na Windows 11 alebo pri pokuse o aktiv\u00e1ciu predplatn\u00e9ho slu\u017eby Microsoft 365. Z tohto d\u00f4vodu sa v\u0161etky opravy, ktor\u00e9 v\u00e1m uk\u00e1\u017eem \u010falej, t\u00fdkaj\u00fa modulu TPM a slu\u017eieb spolo\u010dnosti Microsoft.<\/p>\n\n\n\n
<\/a>Obnovenie slu\u017eby Microsoft 365<\/strong><\/h3>\n\n\n\n
Obnovenie aktiva\u010dn\u00e9ho k\u00f3du Microsoft 365 m\u00f4\u017ee by\u0165 potrebn\u00e9, ak sa pri aktiv\u00e1cii alebo pou\u017e\u00edvan\u00ed predplatn\u00e9ho Microsoft 365 vyskytne chyba “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne”. Tu je uveden\u00fd postup, ako ho m\u00f4\u017eete pou\u017ei\u0165:<\/p>\n\n\n\n
- \n
- Nav\u0161t\u00edvte webov\u00fa lokalitu spolo\u010dnosti Microsoft a stiahnite si n\u00e1stroj Support and Recovery Assistant.<\/strong><\/a><\/li>\n\n\n\n
- Po stiahnut\u00ed spustite spustite\u013en\u00fd s\u00fabor a vyberte mo\u017enos\u0165 “In\u0161talova\u0165”.<\/strong> T\u00fdm sa n\u00e1stroj spust\u00ed.<\/li>\n\n\n\n
- Na hlavnej obrazovke n\u00e1stroja vyberte polo\u017eku “Office” a <\/strong>potom kliknite na tla\u010didlo “\u010ealej”.<\/strong> Vyberte pr\u00edslu\u0161n\u00fa mo\u017enos\u0165, ak je probl\u00e9m \u0161pecifick\u00fd pre Microsoft Teams alebo Outlook.<\/li>\n\n\n\n
- Ak chcete obnovi\u0165 stav aktiv\u00e1cie slu\u017eby Microsoft 365, postupujte pod\u013ea pokynov <\/strong>uveden\u00fdch v n\u00e1stroji.<\/li>\n\n\n\n
- Nakoniec vyberte mo\u017enos\u0165 “Re\u0161tartova\u0165”, <\/strong>\u010d\u00edm dokon\u010d\u00edte obnovenie stavu aktiv\u00e1cie bal\u00edka Office.<\/li>\n<\/ul>\n\n\n\n
Pomocou n\u00e1stroja Asistent podpory a obnovy m\u00f4\u017eete jednoducho obnovi\u0165 aktu\u00e1lny stav aktiv\u00e1cie slu\u017eby Office 365 a znovu aktivova\u0165 aplik\u00e1cie Office s \u010dist\u00fdm \u0161t\u00edtom. Ak m\u00e1te st\u00e1le probl\u00e9my s predplatn\u00fdm bal\u00edka Office 365, zv\u00e1\u017ete mo\u017enos\u0165 obr\u00e1ti\u0165 sa na podporu spolo\u010dnosti Microsoft a po\u017eiada\u0165 o \u010fal\u0161iu pomoc.<\/p>\n\n\n\n
<\/a>Aktualiz\u00e1cia firmv\u00e9ru TPM<\/strong><\/h3>\n\n\n\n
Ako u\u017e bolo spomenut\u00e9, TPM sa spolieha na spr\u00e1vne fungovanie firmv\u00e9ru. Ak je firmv\u00e9r zastaran\u00fd alebo po\u0161koden\u00fd, m\u00f4\u017ee to sp\u00f4sobi\u0165 nefunk\u010dnos\u0165 TPM. V tak\u00fdchto pr\u00edpadoch m\u00f4\u017ee probl\u00e9m vyrie\u0161i\u0165 aktualiz\u00e1cia firmv\u00e9ru. Tu n\u00e1jdete postup aktualiz\u00e1cie firmv\u00e9ru TPM:<\/p>\n\n\n\n
- \n
- Stla\u010dte kl\u00e1ves Windows + X <\/strong>a vyberte polo\u017eku Spr\u00e1vca zariaden\u00ed<\/strong>.<\/li>\n\n\n\n
- Rozba\u013ete \u010das\u0165 Bezpe\u010dnostn\u00e9 zariadenia.<\/strong><\/li>\n\n\n\n
- Kliknite prav\u00fdm tla\u010didlom my\u0161i na zariadenie Trusted Platform Module 2.0 <\/strong>a vyberte polo\u017eku Vlastnosti<\/strong>.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-1.webp\")
<\/figure>\n\n\n\n- \n
- Kliknite na kartu Ovl\u00e1da\u010d <\/strong>a vyberte polo\u017eku Aktualizova\u0165 ovl\u00e1da\u010d<\/strong>.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-2.webp\")
<\/figure>\n\n\n\n- \n
- Vyberte mo\u017enos\u0165 Automaticky vyh\u013ead\u00e1va\u0165 ovl\u00e1da\u010de<\/strong>.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-3.webp\")
<\/figure>\n\n\n\n- \n
- Pri in\u0161tal\u00e1cii ovl\u00e1da\u010da postupujte pod\u013ea pokynov.<\/strong><\/li>\n<\/ul>\n\n\n\n
Upozor\u0148ujeme, \u017ee na t\u00fato met\u00f3du budete potrebova\u0165 internetov\u00e9 pripojenie. Vyh\u013eadanie a in\u0161tal\u00e1cia ovl\u00e1da\u010da m\u00f4\u017ee trva\u0165 nieko\u013eko min\u00fat a potom bude potrebn\u00e9 re\u0161tartova\u0165 po\u010d\u00edta\u010d, aby sa zmeny prejavili.<\/p>\n\n\n\n
<\/a>Vymazanie k\u013e\u00fa\u010dov TPM<\/strong><\/h3>\n\n\n\n
TPM m\u00f4\u017ee uchov\u00e1va\u0165 bezpe\u010dnostn\u00e9 k\u013e\u00fa\u010de a certifik\u00e1ty pou\u017e\u00edvan\u00e9 na overovanie a \u0161ifrovanie. Niekedy sp\u00f4sobuje probl\u00e9my nespr\u00e1vny k\u013e\u00fa\u010d alebo chyba pri ukladan\u00ed \u00fadajov. V takom pr\u00edpade m\u00f4\u017eete modul TPM jednoducho vymaza\u0165. Tu je uveden\u00fd postup, ako m\u00f4\u017eete vymaza\u0165 k\u013e\u00fa\u010de TPM:<\/p>\n\n\n\n
- \n
- Stla\u010den\u00edm kl\u00e1vesov Windows + R <\/strong>na kl\u00e1vesnici otvorte dial\u00f3gov\u00e9 okno Spusti\u0165. Zadajte “tpm.msc” <\/strong>a stla\u010dte kl\u00e1ves Enter. T\u00fdm sa otvor\u00ed konzola na spr\u00e1vu TPM.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-4.webp\")
<\/figure>\n\n\n\n- \n
- Kliknite na mo\u017enos\u0165 “Clear TPM” (Vymaza\u0165 TPM) <\/strong>na pravej strane obrazovky v konzole.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-5-1024x737.webp\")
<\/figure>\n\n\n\n- \n
- TPM sa teraz vyma\u017ee a <\/strong>v\u0161etky k\u013e\u00fa\u010de a certifik\u00e1ty v \u0148om ulo\u017een\u00e9 sa odstr\u00e1nia. Tento proces m\u00f4\u017ee trva\u0165 nieko\u013eko min\u00fat.<\/li>\n\n\n\n
- Po vymazan\u00ed \u010dipu TPM mus\u00edte po\u010d\u00edta\u010d re\u0161tartova\u0165, <\/strong>aby sa proces dokon\u010dil.<\/li>\n<\/ul>\n\n\n\n
Po re\u0161tartovan\u00ed po\u010d\u00edta\u010da m\u00f4\u017ee by\u0165 potrebn\u00e9 op\u00e4tovne nakonfigurova\u0165 v\u0161etky nastavenia s\u00favisiace s \u010dipom TPM v syst\u00e9me BIOS alebo firmv\u00e9ri UEFI, aby ste sa uistili, \u017ee je \u010dip TPM plne povolen\u00fd a spr\u00e1vne nakonfigurovan\u00fd.<\/p>\n\n\n\n
Je d\u00f4le\u017eit\u00e9 poznamena\u0165, \u017ee vymazan\u00edm k\u013e\u00fa\u010dov TPM sa vyma\u017e\u00fa v\u0161etky bezpe\u010dnostn\u00e9 k\u013e\u00fa\u010de a certifik\u00e1ty ulo\u017een\u00e9 v TPM vr\u00e1tane t\u00fdch, ktor\u00e9 sa pou\u017e\u00edvaj\u00fa na \u0161ifrovanie a overovanie. V d\u00f4sledku toho m\u00f4\u017ee by\u0165 potrebn\u00e9 po vymazan\u00ed \u010dipu TPM znovu zada\u0165 \u0161ifrovacie k\u013e\u00fa\u010de alebo znovu overi\u0165 zariadenia.<\/p>\n\n\n\n
<\/a>Odstr\u00e1nenie poveren\u00ed Microsoft Office<\/strong><\/h3>\n\n\n\n
Ak sa po\u010das pou\u017e\u00edvania bal\u00edka Microsoft Office zobraz\u00ed chybov\u00e9 hl\u00e1senie “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne”, je mo\u017en\u00e9, \u017ee do\u0161lo k probl\u00e9mu s povereniami bal\u00edka Office ulo\u017een\u00fdmi v po\u010d\u00edta\u010di. V takom pr\u00edpade m\u00f4\u017ee odstr\u00e1nenie poveren\u00ed Microsoft Office pom\u00f4c\u0165 vyrie\u0161i\u0165 probl\u00e9m. Tu je uveden\u00fd postup, ako to urobi\u0165:<\/p>\n\n\n\n
- \n
- Stla\u010den\u00edm kl\u00e1vesov Windows + R <\/strong>na kl\u00e1vesnici otvorte dial\u00f3gov\u00e9 okno Spusti\u0165.<\/li>\n\n\n\n
- Do dial\u00f3gov\u00e9ho okna zadajte “control” <\/strong>a stla\u010dte kl\u00e1ves Enter. T\u00fdm sa otvor\u00ed Ovl\u00e1dac\u00ed panel.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-6.webp\")
<\/figure>\n\n\n\n- \n
- V Ovl\u00e1dacom paneli vyberte polo\u017eku “Pou\u017e\u00edvate\u013esk\u00e9 kont\u00e1” <\/strong>a kliknite na polo\u017eku “Spravova\u0165 va\u0161e poverenia”.<\/strong><\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-7.webp\")
<\/figure>\n\n\n\n- \n
- V Spr\u00e1vcovi poveren\u00ed kliknite na polo\u017eku “Poverenia syst\u00e9mu Windows” <\/strong>a vyh\u013eadajte v\u0161etky polo\u017eky t\u00fdkaj\u00face sa bal\u00edka Microsoft Office.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-8.webp\")
<\/figure>\n\n\n\n- \n
- Po vyh\u013eadan\u00ed poveren\u00ed Office kliknite na polo\u017eku, aby ste ju rozbalili, a potom kliknite na tla\u010didlo “Odstr\u00e1ni\u0165”.<\/strong><\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/global.tab-tv.com\/sk\/wp-content\/uploads\/sites\/5\/2023\/06\/What-to-do-to-fix-Your-computers-trusted-platform-module-has-malfunctioned-9.webp\")
<\/figure>\n\n\n\n- \n
- Potvr\u010fte, \u017ee chcete odstr\u00e1ni\u0165 poverenie, kliknut\u00edm na tla\u010didlo “\u00c1no” <\/strong>alebo “OK”.<\/strong><\/li>\n<\/ul>\n\n\n\n
Po odstr\u00e1nen\u00ed poveren\u00ed Microsoft Office re\u0161tartujte po\u010d\u00edta\u010d a pok\u00faste sa znovu spusti\u0165 Office. T\u00fdm by sa mala vyrie\u0161i\u0165 chyba “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne”.<\/p>\n\n\n\n
Je potrebn\u00e9 poznamena\u0165, \u017ee odstr\u00e1nen\u00edm poveren\u00ed Microsoft Office sa odhl\u00e1site z bal\u00edka Office a ak chcete pokra\u010dova\u0165 v pou\u017e\u00edvan\u00ed aplik\u00e1ci\u00ed Office, budete sa musie\u0165 znova prihl\u00e1si\u0165 pomocou poveren\u00ed konta Microsoft.<\/p>\n\n\n\n
<\/a>Skenovanie po\u010d\u00edta\u010da na pr\u00edtomnos\u0165 v\u00edrusov<\/strong><\/h3>\n\n\n\n
Jednou z mo\u017en\u00fdch pr\u00ed\u010din chyby “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne” je infekcia po\u010d\u00edta\u010da v\u00edrusom alebo \u0161kodliv\u00fdm softv\u00e9rom. V\u00edrusy a \u0161kodliv\u00fd softv\u00e9r m\u00f4\u017eu zasahova\u0165 do bezpe\u010dnostn\u00fdch funkci\u00ed po\u010d\u00edta\u010da vr\u00e1tane modulu d\u00f4veryhodnej platformy (TPM) a sp\u00f4sobova\u0165 r\u00f4zne probl\u00e9my. Skenovanie po\u010d\u00edta\u010da na pr\u00edtomnos\u0165 v\u00edrusov a \u0161kodliv\u00e9ho softv\u00e9ru m\u00f4\u017ee pom\u00f4c\u0165 identifikova\u0165 a odstr\u00e1ni\u0165 ak\u00fdko\u013evek \u0161kodliv\u00fd softv\u00e9r sp\u00f4sobuj\u00faci chybov\u00e9 hl\u00e1senie. Na tento \u00fa\u010del m\u00f4\u017eete pou\u017ei\u0165 ak\u00fdko\u013evek antiv\u00edrusov\u00fd softv\u00e9r nain\u0161talovan\u00fd v po\u010d\u00edta\u010di.<\/p>\n\n\n\n
Je d\u00f4le\u017eit\u00e9 si uvedomi\u0165, \u017ee antiv\u00edrusov\u00fd softv\u00e9r s\u00edce m\u00f4\u017ee pom\u00f4c\u0165 odhali\u0165 a odstr\u00e1ni\u0165 v\u00edrusy a \u0161kodliv\u00fd softv\u00e9r, ale nie je spo\u013eahliv\u00fd. Niektor\u00e9 v\u00edrusy a \u0161kodliv\u00fd softv\u00e9r m\u00f4\u017eu by\u0165 navrhnut\u00e9 tak, aby sa vyhli detekcii antiv\u00edrusov\u00fdm softv\u00e9rom, preto je d\u00f4le\u017eit\u00e9 dodr\u017eiava\u0165 bezpe\u010dn\u00e9 n\u00e1vyky pri prehliadan\u00ed a by\u0165 opatrn\u00fd pri otv\u00e1ran\u00ed pr\u00edloh e-mailov alebo s\u0165ahovan\u00ed s\u00faborov z internetu. Pravideln\u00e9 skenovanie po\u010d\u00edta\u010da na pr\u00edtomnos\u0165 v\u00edrusov a \u0161kodliv\u00e9ho softv\u00e9ru je dobr\u00fdm postupom, ktor\u00fd pom\u00e1ha udr\u017eiava\u0165 po\u010d\u00edta\u010d v bezpe\u010d\u00ed a predch\u00e1dza\u0165 probl\u00e9mom, ako je chybov\u00e9 hl\u00e1senie “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne”.<\/p>\n\n\n\n
<\/a>Sk\u00faste vypn\u00fa\u0165 antiv\u00edrusov\u00fd softv\u00e9r<\/strong><\/h3>\n\n\n\n
Vypnutie antiv\u00edrusov\u00e9ho softv\u00e9ru sa vo v\u0161eobecnosti neodpor\u00fa\u010da, preto\u017ee je nevyhnutn\u00fd na ochranu po\u010d\u00edta\u010da pred v\u00edrusmi a \u0161kodliv\u00fdm softv\u00e9rom. V niektor\u00fdch pr\u00edpadoch v\u0161ak m\u00f4\u017ee antiv\u00edrusov\u00fd softv\u00e9r zasahova\u0165 do ur\u010dit\u00fdch funkci\u00ed syst\u00e9mu, napr\u00edklad do modulu d\u00f4veryhodnej platformy (TPM), a sp\u00f4sobi\u0165 chybov\u00e9 hl\u00e1senie “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne”. V tak\u00fdchto pr\u00edpadoch m\u00f4\u017ee do\u010dasn\u00e9 vypnutie antiv\u00edrusov\u00e9ho softv\u00e9ru pom\u00f4c\u0165 vyrie\u0161i\u0165 probl\u00e9m.<\/p>\n\n\n\n
<\/a>Kontaktujte podporu spolo\u010dnosti Microsoft<\/strong><\/h3>\n\n\n\n
Ak ste vysk\u00fa\u0161ali v\u0161etky mo\u017en\u00e9 rie\u0161enia na odstr\u00e1nenie chyby “Modul d\u00f4veryhodnej platformy v\u00e1\u0161ho po\u010d\u00edta\u010da nefunguje spr\u00e1vne” a st\u00e1le sa v\u00e1m nedar\u00ed vyrie\u0161i\u0165 probl\u00e9m, najlep\u0161ou mo\u017enos\u0165ou m\u00f4\u017ee by\u0165 kontaktovanie podpory spolo\u010dnosti Microsoft. Podpora spolo\u010dnosti Microsoft m\u00f4\u017ee poskytn\u00fa\u0165 \u010fal\u0161ie pokyny a pomoc pri rie\u0161en\u00ed probl\u00e9mu.<\/p>\n\n\n\n
Je d\u00f4le\u017eit\u00e9 poznamena\u0165, \u017ee kontaktovanie podpory spolo\u010dnosti Microsoft m\u00f4\u017ee by\u0165 spoplatnen\u00e9, ak sa na v\u00e1\u0161 produkt u\u017e nevz\u0165ahuje z\u00e1ruka alebo ak sa na probl\u00e9m nevz\u0165ahuj\u00fa z\u00e1sady podpory spolo\u010dnosti Microsoft. Ak v\u0161ak m\u00e1te platn\u00e9 predplatn\u00e9 alebo z\u00e1ruku, podpora spolo\u010dnosti Microsoft v\u00e1m m\u00f4\u017ee poskytn\u00fa\u0165 pomoc bezplatne.<\/p>\n","protected":false},"excerpt":{"rendered":"
D\u00f4veryhodn\u00fd modul platformy (TPM) po\u010d\u00edta\u010da je hardv\u00e9rov\u00fd komponent, ktor\u00fd poskytuje bezpe\u010dn\u00e9 \u00falo\u017eisko pre d\u00f4le\u017eit\u00e9 \u00fadaje, ako s\u00fa \u0161ifrovacie k\u013e\u00fa\u010de, hesl\u00e1 a digit\u00e1lne certifik\u00e1ty. TPM je k\u013e\u00fa\u010dovou s\u00fa\u010das\u0165ou modern\u00fdch po\u010d\u00edta\u010dov. Poskytuje hardv\u00e9rov\u00e9 bezpe\u010dnostn\u00e9 funkcie na ochranu po\u010d\u00edta\u010da a jeho \u00fadajov pred r\u00f4znymi hrozbami, ako s\u00fa hackersk\u00e9 \u00fatoky, \u0161kodliv\u00fd softv\u00e9r a neopr\u00e1vnen\u00fd pr\u00edstup. Niekedy sa v\u0161ak m\u00f4\u017eete […]<\/p>\n","protected":false},"author":1,"featured_media":7325,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2],"tags":[43],"class_list":{"0":"post-7315","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-sprievodcovia","8":"tag-windows"},"_links":{"self":[{"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/posts\/7315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/comments?post=7315"}],"version-history":[{"count":1,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/posts\/7315\/revisions"}],"predecessor-version":[{"id":7326,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/posts\/7315\/revisions\/7326"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/media\/7325"}],"wp:attachment":[{"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/media?parent=7315"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/categories?post=7315"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/global.tab-tv.com\/sk\/wp-json\/wp\/v2\/tags?post=7315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- Potvr\u010fte, \u017ee chcete odstr\u00e1ni\u0165 poverenie, kliknut\u00edm na tla\u010didlo “\u00c1no” <\/strong>alebo “OK”.<\/strong><\/li>\n<\/ul>\n\n\n\n
- Po vyh\u013eadan\u00ed poveren\u00ed Office kliknite na polo\u017eku, aby ste ju rozbalili, a potom kliknite na tla\u010didlo “Odstr\u00e1ni\u0165”.<\/strong><\/li>\n<\/ul>\n\n\n\n
- V Spr\u00e1vcovi poveren\u00ed kliknite na polo\u017eku “Poverenia syst\u00e9mu Windows” <\/strong>a vyh\u013eadajte v\u0161etky polo\u017eky t\u00fdkaj\u00face sa bal\u00edka Microsoft Office.<\/li>\n<\/ul>\n\n\n\n
- Do dial\u00f3gov\u00e9ho okna zadajte “control” <\/strong>a stla\u010dte kl\u00e1ves Enter. T\u00fdm sa otvor\u00ed Ovl\u00e1dac\u00ed panel.<\/li>\n<\/ul>\n\n\n\n
- Po vymazan\u00ed \u010dipu TPM mus\u00edte po\u010d\u00edta\u010d re\u0161tartova\u0165, <\/strong>aby sa proces dokon\u010dil.<\/li>\n<\/ul>\n\n\n\n
- TPM sa teraz vyma\u017ee a <\/strong>v\u0161etky k\u013e\u00fa\u010de a certifik\u00e1ty v \u0148om ulo\u017een\u00e9 sa odstr\u00e1nia. Tento proces m\u00f4\u017ee trva\u0165 nieko\u013eko min\u00fat.<\/li>\n\n\n\n
- Kliknite na mo\u017enos\u0165 “Clear TPM” (Vymaza\u0165 TPM) <\/strong>na pravej strane obrazovky v konzole.<\/li>\n<\/ul>\n\n\n\n
- Stla\u010den\u00edm kl\u00e1vesov Windows + R <\/strong>na kl\u00e1vesnici otvorte dial\u00f3gov\u00e9 okno Spusti\u0165. Zadajte “tpm.msc” <\/strong>a stla\u010dte kl\u00e1ves Enter. T\u00fdm sa otvor\u00ed konzola na spr\u00e1vu TPM.<\/li>\n<\/ul>\n\n\n\n
- Pri in\u0161tal\u00e1cii ovl\u00e1da\u010da postupujte pod\u013ea pokynov.<\/strong><\/li>\n<\/ul>\n\n\n\n
- Vyberte mo\u017enos\u0165 Automaticky vyh\u013ead\u00e1va\u0165 ovl\u00e1da\u010de<\/strong>.<\/li>\n<\/ul>\n\n\n\n
- Rozba\u013ete \u010das\u0165 Bezpe\u010dnostn\u00e9 zariadenia.<\/strong><\/li>\n\n\n\n
- Po stiahnut\u00ed spustite spustite\u013en\u00fd s\u00fabor a vyberte mo\u017enos\u0165 “In\u0161talova\u0165”.<\/strong> T\u00fdm sa n\u00e1stroj spust\u00ed.<\/li>\n\n\n\n
- Probl\u00e9my so syst\u00e9mom BIOS<\/strong>: TPM je \u010dasto integrovan\u00fd na z\u00e1kladnej doske po\u010d\u00edta\u010da a jeho funkcie s\u00fa riaden\u00e9 prostredn\u00edctvom BIOS-u. Ak sa vyskytn\u00fa probl\u00e9my so syst\u00e9mom BIOS, napr\u00edklad nespr\u00e1vne nastavenia alebo zastaran\u00fd firmv\u00e9r, m\u00f4\u017ee to sp\u00f4sobi\u0165 nefunk\u010dnos\u0165 \u010dipu TPM.<\/li>\n\n\n\n